Privacy Policy

PAYPORT FINANCIAL SERVICES (PVT) LIMITED (“we”, “us”, or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services..

Information We Collect:

We may collect the following types of information:

• Personal Information: When you use our services or interact with our website, we may collect personal information such as your name, email address, phone number, and payment details.
• Usage Information: We may collect information about your interactions with our website, including your IP address, browser type, pages visited, and other usage data.
• Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic. You can manage your cookie preferences through your browser settings.

How We Use Your Information:

We may use your information to:

• To Provide Services: We use your personal information to process payments, fulfil orders, and provide customer support.
• To Improve Our Services: We may use usage data and feedback to enhance our services, optimize website performance, and tailor our offerings to your needs.
• For Marketing Purposes: With your consent, we may send you promotional emails about our products, services, and special offers. You can opt-out of marketing communications at any time.

Data Security:

• We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
• We regularly review and update our security practices to ensure compliance with applicable laws and regulations.

Data Retention:

• We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.
• You may request the deletion of your personal information from our records at any time, subject to legal obligations and legitimate business interests.

Disclosure of Information:

• We may share your personal information with trusted third parties, including payment processors, banks, and service providers, to facilitate payment processing and service delivery.
• We may disclose your information in response to legal requests, court orders, or to comply with applicable laws and regulations.

Cookies:

• Our website uses cookies to enhance your experience. You can choose to accept or decline cookies.

Your Rights:

• You have the right to access, update, or delete your personal information. You may also request information about the purposes for which your data is processed and object to the processing of your information under certain circumstances.
• To exercise your rights or request assistance, please contact us using the contact information provided below.

Changes to This Policy:

• We reserve the right to update or revise this Privacy Policy at any time. We will notify you of any changes by posting the updated policy on our website.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• PAYPORT FINANCIAL SERVICES (PVT) LIMITED
• 232 Hebert Chitepo Avenue
• Harare, Zimbabwe
• Email: support@payport.africa
• Phone: +263 71 918 3557